Client and vehicle CRM
Every client and car, one click away.
Clients, registration numbers, service history and reminders are scattered across notebooks, Excel and the mechanic's head. I build custom CRMs shaped around your workshop's workflow.
Where paper-based records hurt the most
In most repair shops the bottleneck isn't the repair — it's that nobody sees a vehicle's full history at a glance.
Service history is scattered
Work order on paper, registration in someone's head, oil change date on a note. Piecing together a returning customer's history takes minutes.
Reminders live in someone's head
Oil change, MOT, tyre swap — who's due when? Nobody has an accurate list. Customers who don't come back on their own are lost.
Reception's day goes to admin
Phone tag, work order hunting, manually copying appointments into the calendar. That's 1-2 hours a day a good system would do by itself.
Warranty work isn't tracked
Which car had what replaced, when, with what warranty? If the only source is old work orders, you'll be on the losing side of any dispute.
What a workshop-built CRM actually does
I don't bend a generic CRM to fit auto repair — I build the system around your workshop's actual workflow.
Complete client and vehicle records
Registration, make, mileage, service history and replaced parts on one timeline. Two clicks and you see the car's full story.
Automated reminder system
Oil change, MOT, tyre swap — the system flags who's due and reaches out by SMS or email automatically.
Work orders and quotes
A diagnosis becomes a quote with one click, emailed to the customer. Its status — accepted or pending — is visible in the system.
Warranty and parts tracking
Replaced parts, date and warranty recorded per vehicle. In a warranty question, you have every detail in seconds.
Calendar integration
The CRM connects to your scheduling: reception sees customer data and free slots on a single screen.
Role-based access
Reception, mechanic, office manager — each sees different things. Customer data is sensitive, access is precisely controlled.
What does it cost?
An MVP of a workshop-tailored client CRM is typically ready in a few weeks. It often costs less than 1-2 years of boxed workshop software subscriptions — and at the end, you own the system.
Use the price configurator to describe what you need and get an instant ballpark estimate.