Auto repair shop
Digitalization that fills the bay, not the paperwork pile.
From online booking to client records, I build systems for repair shops that give reception their time back — and cut the hours lost to empty bays.
Sound familiar from your workshop?
Talking to repair shops, the same pain points come up again and again — and none are about the repair. They're about the admin around it.
Reception is overloaded
Phone bookings, reschedules, work order hunting — reception's day disappears into admin.
No-shows quietly drain revenue
Without reminders, 8-10 missed appointments a month is completely normal. That's half a day to a full day of lost bay time every month.
Client and vehicle data is scattered
Paper work orders, spreadsheets, registration in someone's head. Reconstructing a returning customer's history takes minutes.
Recalls simply don't happen
Oil change, MOT, tyre swap — nobody systematically calls back customers who are due.
What can you digitalize in an auto repair shop?
You don't need everything at once — in most shops, one well-chosen system saves several hours of admin a week.
Online appointment booking
Customers book at midnight if they want, SMS reminders cut no-shows in half. Reception's phone time drops to a fraction.
Client and vehicle CRM
Service history, reminders and warranties in one place. Recalls send themselves.
Workshop website with local SEO
A website that ranks in local search and walks visitors to an appointment request.
Work order and quote management
A diagnosis becomes a quote at the push of a button, status tracked in the system.
Solutions for this industry.
These are the topics companies from this industry ask me about most often — each has its own detailed page.
Client and vehicle CRM
Every client and car, one click away.
Clients, registration numbers, service history and reminders are scattered across notebooks, Excel and the mechanic's head. I build custom CRMs shaped around your workshop's workflow.
Online booking
Customers book when it suits them.
A significant share of booking attempts happen outside office hours — if you give customers the chance. I build booking systems that know your capacity and send reminders by themselves.
Workshop website
A website that brings customers, not just exists.
When someone's car needs fixing, they type 'auto repair' plus their town into Google. I build websites that rank for exactly that search.